Privacy

My Shadow Ltd (trading as urVOX) is the data controller for personal information collected through this website.

What we collect and why

• Order details: your name, email, phone number and delivery address, so we can deliver your order, send your invoice and tracking, and handle returns. This is necessary to perform our contract with you.
• Payment: handled entirely by Stripe. We never receive your card details.
• Records: we keep order and invoice records for six years, as required by UK tax law.

Who we share it with

Only the services that help us fulfil your order: Stripe (payments), InPost (delivery) and Mailjet (order emails). We never sell your data.

Cookies

This site doesn't use advertising or tracking cookies. Stripe sets its own cookies on its checkout page to keep payments secure.

Your rights

You can ask for a copy of your data, or ask us to correct or delete it, by emailing us. You can also complain to the Information Commissioner's Office (ico.org.uk).